Just as we certify our clients' processes and procedures to conform with certain standards, our own approach towards handling client certification also involves a well-defined and proven system. Here, we take you step-by-step through how your company should approach the task of ISO certification.

For Cost Proposal please click on the ISO9000, ISO14001, QS9000 Banners below, complete the Questions and e-mail to your nearest AJA office (see Cost Questionnaires)


Before commencing with certification, ensure there is substantial Senior Management support and commitment to the implementation of the appropriate standard, particularly with regards to the financial and human resources required.

Acquire the relevant standard and all sector guidelines relevant to your industry if available. These can be obtained from Sector E Trade Associations, professional Institutions etc.

Decide on the scope of certification required and which parts of the company are to be certified.

Review your existing system against the requirements of the appropriate standard and guidelines and identify what needs to be done to comply with the standard. Use where ever you can the experiences of other certified companies in the same industry.

Identify the resources required to achieve effective compliance. Decide whether there is sufficient expertise in house or the support of a consultant is required.
Commence generation and implementation of the documented management system.
Contact AJA EQS to discuss the certification process and their approach.
 

AJA EQS AND THE INTERNATIONAL
CERTIFICATION GROUP OF COMPANIES
CERTIFICATION PROCESS

   
Corrective Action Requests(CARs) raised during the assessment will be classified as an observation, Minor or Major CAR. A Minor Corrective action is raised when there is a single observed lapse in a procedure, work instruction or in the operation of a client's system in a non critical activity. A Major CAR is raised when there are repetitive or multiple non conformances or breakdowns within a single activity or procedure. In some cases, a single isolated non conformance in a critical activity where the failure has, or can have, a substantial impact, may also be raised as a Major.

An observation is a recommendation for improvement, but not mandatory. Minor corrective action requests must be endorsed by the customer with the action to be taken, or being taken to address the CAR before a recommendation for Registration can be made. This will then be closed at the next surveillance visit. A major corrective action request however, must be responded to within one month and closed out within two months as the registration process cannot be completed until it is closed out.